RETURNS + REFUNDS

 

RETURNS + REFUNDS

HEALTH MESTER partners with global merchants in order to provide you the best possible price on each item we have in store. Your order may be shipped from global and we offer a 100% satisfaction guarantee. 

 

FREQUENTLY ASKED QUESTIONS

What will I do if ...

  • I bought the wrong item
  • I bought the correct item but in the wrong size, color or amount
  • Someone else bought an item for me behalf but I don't want it
  • The item came damaged from the factory or by the courier service
  • The item doesn't look as I thought it would be.

For all the above cases, you can simply contact us, by sending the receipt we gave you after the purchase, and ask for instructions on how to return your item
to get a prompt refund or one of the other options we offer.

WE'LL DO THE REST. IT'S THAT SIMPLE.

PLEASE KEEP IN MIND OUR TERMS AND CONDITIONS.

Just make sure you haven't opened the package, nor have used the item in any way before sending it back to us. You, however, have to cover the return costs.
We cover the return costs only in cases of damaged unused items.
Once we get the package back from you, we will either / or :

  • Replace the item with the one you wanted and sent it to you
  • Send you something different (at the same price), that you may like instead
  • Send you something similar you may like, but maybe at a different price
    If it costs more, you pay the difference.
    If it costs less, we add a gift card or partial refund to match the price.
  • Refund you the money minus S+H 
    or sent you a gift card for the whole amount, for future purchases

How can I contact you?

Send a message thru our Facebook Page or email us @ healthmestre@gmail.com